resources
information To help assess capacity and inform consent
Information about Care and Support Planning Here
Information about managing finances Here
Information about managing medication Here
Information about meeting personal care needs Here
Information about the service in relation to living in / receiving it Here
Information about taking and using photos Here
Information about sharing information with third parties Here
Information about having a swab test for Covid-19 Here
example mental capacity assessment templates
Generic Mental Capacity Assessment template Here
Issue specific - the management of medication Here
Issue specific - the sharing of personal information Here
Issue specific - having a swab test for Covid-19 Here
example consent forms
Consent form - generic template Here
Consent form (issue specific) - agreeing to support around medication Here
Consent form (issue specific) - agreeing to information being shared with third parties Here
Consent form (issue specific) - agreeing to have a swab test for Covid-19 Here
example best interest decision recording forms
Best Interest decision recording form - generic template Here
Best Interest decision recording form (issue specific) - support around personal care Here
Best interest decision recording form (issue specific) - sharing of personal information with third parties Here
Best interest decision recording form (issue specific) - having a swab test for Covid-19 Here
example service standards
Staff attitudes and behaviour Here
Respect and person centred approaches Here
Maintaining confidentiality and sharing information Here
sample policies and procedures
Ensuring equality, promoting diversity and preventing discrimination Here
Upholding people’s human rights Here
Whistleblowing - policy, procedure and guidance notes Here
Conducting Investigations Here
Disciplinary Here
Oral Health Here
satisfaction surveys … aligned with Cqc requirements
Example satisfaction survey for service users and their families Here
Example staff satisfaction survey Here
service leadership
Ensuring our service is well led - a workbook Here
Assessing my leadership qualities - a self assessment questionnaire Here
Assessing my leadership qualities - feedback from staff Here
staff supervision recording templates
Key information for staff to know
Key information that staff need to know - a question and answer resource Here
creating training presentations and accompanying resources
Creating training presentations and accompanying resources - a guide Here
COVID-19 resources
Covid-19 update for staff … template and information Here
Covid-19 … questionnaire for staff re. the part they can play Here
Risk Assessment / Management Strategy for when Covid-19 is suspected or confirmed in the service Here
Covid-19 Health & Safety audit Here
Visitors, community meet up and home visits Policy & Procedure Here
Letter template re. visits and meet ups for family members Here
Easy Read information for clients about seeing their family and friends Here
Staff consent form … Covid-19 swab test Here