How Award-Winning AI Is Helping Care Homes Reduce Falls & Strengthen Care Quality
As part of our ongoing commitment to highlight innovations that support care providers, we are pleased to share recent developments from Earzz, a Care England Commercial Partner whose privacy-first AI technology is being adopted across a growing number of homes in the sector.
Over the past month, Earzz has received notable industry recognition and contributed to national conversations about improving safety, staffing efficiency, and proactive care. Below is a summary that may be of interest to members exploring technology-led solutions.
National Awards & Sector Recognition
Earzz has recently been honoured across several leading award programmes, including:
Winner – AI Product of the Year, National AI Awards 2025
Highly Commended – AI Innovation Award, National AI Awards
Winner – Innovative Startup of the Year (London Region) UK StartUp Awards 2025
Winner – Startup of the Year, Healthtech Awards 2025
Finalist in two categories (Innovation in Care and Health Tech Product of the Year) at the LaingBuisson Awards
BBC Radio Coverage – Highlighting Real-World Impact
BBC Radio Norfolk recently interviewed Earzz alongside the ArmsCare Group, who shared outcomes from homes using the technology, including significant reductions in falls, with one home reporting a decrease from 13 falls a month to zero.
The discussion also highlighted how acoustic AI is enabling staff to work more proactively, reducing unnecessary night checks and supporting residents who cannot use call bells.
Key excerpts from the interviews:
“This isn’t about replacing anyone. It’s about giving carers the right insights so they can intervene before an incident happens.”
— Dr. Pradyumna Thiruvenkatanathan, Founder, Earzz
“In one home, we went from 13 falls a month to zero. The results have been mind-boggling.”
— Raj Sehgal, CEO, ArmsCare Group & Director, Norfolk Care Association
Care England Webinar - Recap
In October, Care England hosted an insightful webinar with Earzz, Gold Care Homes, and Lucton House, exploring how AI-powered acoustic monitoring is shifting care from reactive to proactive.
If you missed the live session, you can now watch the full replay at your convenience.
What Members Learned From the Webinar
80%+ Reduction in Falls Across Deployments
Gold Care Homes shared how proactive acoustic alerts enabled their teams to reach high-risk residents before they attempted to stand, often preventing falls entirely.
Supporting Residents With Dementia & Limited Capacity
Sandip explained how Earzz helped staff detect distress or vocalisations in residents unable to use traditional call bells, improving response times and night-time reassurance.
Privacy-Protecting, CQC-Recognised Technology
Members also gained clarity on how Earzz works without storing audio, and why a recent CQC report noted that the system had “improved people’s safety and outcomes.”
Want to Learn More About How You Can Deploy Earzz?
Care England members who wish to explore Earzz further can contact Earzz to book a demo: