IMPORTANT: New phone number and email address for Safeguarding Referrals

Dear Providers,

The Strategic Safeguarding Team has moved back to Bath and North East Somerset Council, under a TUPE arrangement, from HCRG (previously Virgin Care).

The referral process remains the same but with two changes:

1.    There is a new phone number to raise safeguarding concerns:

01225 394200

If you suspect an adult is being abused or neglected (this could be you or someone you know), call us on 01225 394200 (our phone lines are open Monday to Thursday, 8.30am to 5pm, and Fridays, 8.30am to 4.30pm), or call our Emergency Duty Social Work team on  01454 61 51 65 (evenings, weekends and bank holidays). If you think someone is in immediate danger, you should dial emergency services on 999.

2.    There is a new email address for referrals:

Safeguarding_Adults@bathnes.gov.uk

The referral form will continue to be available via bcssp.bathnes.gov.uk/report-concern-about-adult but this is now a Word document rather than PDF to make it easier for people to complete and send to us.

Thank you to everyone who helps us to safeguard adults at risk in Bath and North East Somerset.

Best wishes,

Sarah Shillam

Project Officer 

Integrated Adults Commissioning Team

Bath and North East Somerset Council 

Phone: 01225 477145

Email: sarah_shillam@Bathnes.gov.uk