CITATION
Whether you're starting a care business or growing one, at Citation you’ll find everything you need to help you get HR, Health & Safety and CQC compliance right.
They enjoy deciphering thousands of pages of regulations, and finding affordable, intelligent solutions to keep compliance simple for businesses like yours and get you the highest possible regulatory rating.
Who are they?
300+ HR professionals, barristers, solicitors, Health & Safety experts, and care industry experts here for you 24/7
30+ years supporting UK businesses
30,000+ brilliant clients
Rated ‘Excellent' by their clients on Trustpilot
How?
24/7 expert advice – Round-the-clock phone access to expert HR and Health & Safety professionals
Atlas, their smart compliance technology – Manage essential HR and Health & Safety tasks, training, rotas and workforce management, plus, documentation in one place with the Atlas online hub
Specialist on-site support – Annual HR check-ins and site visits delivered by their lovely local consultants
Advice so good, it’s guaranteed – As long as you follow their advice, they’ll defend you against tribunal claims up to £1.5million a year
Documentation, sorted – Policies, risk assessments, contracts – their experts have them covered for you, so you can focus on what you do best
CQC Pro – Ace your inspections and tick off your regulatory obligations with this handy online tool
Care mock inspections – Avoid any surprises when the regulator comes to call with mock inspections by Citation’s professional team
Care-specific e-learning - train your team with CPD-certified and RoSPA-approved courses
Cyber Security -build resilience, reduce risk and stay compliant with our test, train and certify approach
And, as a partner member, you can get all of this for less with preferential rates.
Trust us, it works
Citation clients are:
93% less likely to face an employment tribunal claim from their employees*
72% less likely to have an accident at work*
40% less likely to suffer a fatality in the workplace*
*versus UK averages.
“Moving to Citation was a big player in us managing to achieve such a dramatic growth back to ‘good’ across the board. I don’t think we’d have achieved it as quick without Citation.” - Mayfair Residential Care Home.
The learning never stops – free guides and resources designed for care providers
A guide to care inspections – 100 proven tips to improve your care service’s rating
Recruitment and retention in care – Expert tips for recruiting and retaining wonderful people
A guide to navigating the new CQC framework – including the evolving CQC framework and how to prepare for inspections and embed environmental sustainability principles into your day-to-day operations.
A guide to care Health & Safety checks – Including access, bedrails, drugs and clinical waste considerations
Kick things off with Citation today
To find out how Citation can save you time, stress and money simply call 0345 844 1111 or click here for more information. Remember to quote ‘Care & Support West’ when enquiring to access preferential rates.