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In 2015 BT announced they will be switching off their ISDN (Integrated Services Digital Network) and PSTN (Public Switched Telephone Network) services, which will result in traditional landline connections ceasing and voice calls in the future needing to be made over IP.

Care homes will need to ensure they have a suitable internet and telephony service in place and activated prior to the switchover in Jan 2027 to avoid a complete loss of phone service! It is imperative that care homes are prepared well in advance due to infrastructure degradation and reduced engineers.

If you have other systems connected to your phone line, such as intruder and lift alarms, telecare systems, Emergency Red Phones. Epos machines, CCTV, then these will stop working too.

Please see further information and how to book your free audit today here.

 
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