Designed to support our wonderful Registered Managers and Owners. This workshop welcomes James Sage, Partner of RWK Goodman, Flora Neville from Citation, and Cate Abbe from BNSSG Healthier together. All brimming with hints, tips, and ideas on how to support you in your role.

1000 Welcome and protocols - Karen Holley, Care & Support West

1005 Troubleshooting HR challenges in your care business - Flora Neville. Business Owner and HR and Health & Safety Presenter - Citation

• Tips for boosting employee engagement and supporting wellbeing

• Best practice for handling grievances and disciplinaries

• Managing sickness and absence

1030 Top tips on improving employee retention - James Sage, Employment Partner and Head of Health & Social Care - RWK Goodman

1055 Improve and support the health of staff in your business - Cate Abbey & Tamsin Mauri, BNSSG Healthier Together Support Network

1125 Close Karen