Digital Switchover - BT info
The digital landline is coming. Are you (and your telecare devices) ready?
The UK’s traditional landline is getting an upgrade and soon most phone calls will be made over a broadband line. Don’t worry, your landline is here to stay.
Your phone number won’t change, and most handsets work fine with the new system. Other services- such as telecare devices, pendant alarms, and burglar alarms - also use the landline. When the landline changes, these devices need to adapt too.
Your phone company will contact you in advance when your service is changing. Tell them about your telecare devices so they can support you. Most importantly, share this message with your carers. They can help make the switch smoother for you.
There is a Digital Voice TruckStop, that you can drop in to, alongside a WsM event, with details below:
Morrisons carpark, Locking Castle, Weston-super-Mare, BS24 7AY
25th-26th September, 10:00 to 16:00