Oliver McGowan training reminder

 

For information

There are a significant number of staff booking onto the 1 hr Tier 1 webinar, when actually they require the full day face to face Tier 2 training. 

Tier guidance is available here.

As a quick recap:

  • Tier 1 is for non patient / non client facing staff, i.e. back office staff who do not have any direct contact with clients. Tier 1 guidance available here.

  • Tier 2 is for patient facing / client facing staff who have contact with clients – this includes contact by phone, video call or face to face. Tier 2 guidance available here.