Citation: essential resources and benefits for C&SW members
Kickstart your 2020 with the help of Citation
It's hard to believe that 2019 is over and a new decade has begun. No doubt you’re already looking forward to what the new year will bring for you and your care business.
Start the new year on the right track with these essential resources – created by the experts of our partner, Citation, to help you begin 2020 the right way.
Upcoming employment law changes in 2020 and beyond: Did you know there’s massive employment law changes that have to be legally implemented by 6 April 2020? These are designed to give greater protection to those working under more flexible work arrangement. They will every impact every single construction business, such as through changes to holiday pay calculations and the increased protection of agency workers.
Whether you’ve already heard of The Good Work Plan or not, get clued up today with this guidance from our partner, Citation, who are experts in this area. FIND OUT MORE ABOUT THE GOOD WORK PLAN; Get in touch with Citation to organise a free audit of your business, call 0345 844 1111, or click here for more information about Citation.
· HR and Employment Law – the basics – from recruitment and interviews to contracts, it's the ultimate back-to-basics guide.
· Health and Safety checklist – from access and bedrails, to drugs and clinical waste considerations, check out what questions Citation’s experts ask when inspecting businesses like yours.
· An introduction to risk assessments – the most common questions about risk assessments answered!
Your Care & Support West member benefit
Did you know that you’re entitled to preferential rates on Citation’s HR & Employment Law, Health & Safety and CQC Compliance support?
Their services can help you to achieve the highest possible CQC rating and free up your time to concentrate on what's important – putting your service users at the heart of what you do.
But don’t just take our word for it – hear why Mayfair Residential Care Home recommends Citation to other care providers, having improved their CQC rating thanks to Citation’s support.
What’s included?
Citation will become your partner – acting as your personal advisor whenever you need it. They offer 24/7 support in the areas you need it most.
A one-stop-shop, Citation’s mission is to provide you with all the compliance and quality support you need to run your care business.
Their services include:
· Dedicated local consultant
· 24-hour expert advice line – for all your questions (however big or small!)
· Full legal documentation – including policies, handbooks and contracts of employment
· Access to Atlas – your all-in-one management platform, including e-learning
· Access to CQC Pro – your online tool to help you meet CQC regulations
· Care Mock Inspections – to help see how you would perform during an inspection
· Care Policies & Procedures templates – to save you the time of starting from scratch
· ISO Certifications – to help drive continual improvement
· Fire safety and electrical testing services – to ensure you’re compliant in all areas
Book a free consultation or find out more: Call 0345 844 1111 to book a free consultation with one of their experts, leave your details on this page, or click here to find out more.
Just let them know you’re from Care & Support West when enquiring to claim your discount.