CQC's new inspection process

CQC's new inspection process and sharing ideas and good practice

Remote DigitalNovember 17, 2023

Session 1 - Managing Staff Induction and Probation

Good induction and probation programmes can lead to more settled employees, better work performance and improved employee relations.

Remote DigitalJanuary 18, 2023

Session 2 - Meeting CQC Requirements

This guidance describes how providers and managers can meet the regulations. These include the fundamental standards – the standards below which care must never fall.

Remote DigitalJanuary 3, 2023

Session 3 - Supervising, Mentoring and Appraising Staff

Supervision is a live ongoing process that includes regular and frequent meetings between staff members and nominated supervisors to discuss work issues and provide development and support.

Remote DigitalDecember 21, 2022

Session 4 - Having difficult conversations and managing conflict

Conflict occurs frequently in any workplace; health care is not an exception. The negative consequences include dysfunctional team work, decreased patient satisfaction, and increased employee turnover.

Remote DigitalDecember 13, 2022

Session 5 - Staff performance management

Performance management is the continuous process of improving performance by setting individual and team goals which are aligned to the strategic goals of the organisation, planning performance to achieve the goals, reviewing and assessing progress, and developing the knowledge, skills, and abilities of people.

Remote DigitalOctober 19, 2022

Session 6 - Workplace culture and managing meetings

Culture is often considered “the way we do things around here.” It’s the set of beliefs and behaviors that direct people in how they act and interact.

Remote DigitalSeptember 21, 2022