Governance, Quality Assurance and Continuous Improvement
Two terms you likely hear over and over again as a project manager, supervisor or team leader are “quality control” and “continuous improvement.” You can apply these broad concepts without fail to any industry, project or situation.
When you apply and use them correctly, they will become second nature, simplifying and improving the way you work. However, if you don’t understand their significance, or you stay at their broad definitions and don’t dig deeper to find concrete, measurable ways of applying quality control and continuous improvement to your business, you won’t benefit fully.