become a member

Call us on:  +44 (0)1437 899923


By joining Care & Support West - your only local Care Association - you can enjoy the comfort and benefits of representation, support and networking. CQC tell us that the features of an outstanding care provider include an open staffing and management culture and extensive knowledge of best practice. We will provide you with a great environment to network with other providers in your sector and offer you ways to keep up to date with news and best practice. 

Care & Support West membership gives you access to support services to help you manage your business and meet local authority and national regulator assessment and monitoring needs.

membership benefits

The range of services below represent some of those available to full members:

1.     Networking and mutual support
Care and Support West recognises that providers can often feel quite isolated. We are here for advice and support for our members. Alongside this by arranging quarterly meetings and being involved in the Regional Conferences we actively look to provide networking opportunities for members to get together and share their knowledge and experience.

2.     Providing a united voice for the sector
We are the formal representative body for the Registered Care sector when it comes to negotiating annual uplifts with the four ex Avon local authorities. Our involvement on provider forums and a range of sub groups across the region along with our active membership of Care England (previously ECCA), The National Skills Academy and links with Skills for Care as well as the Local Government Association enable us to lobby central as well as local Government on the issues important to providers at a local, regional and a national level.

3.     Keeping you up to date
We ensure members are kept informed and up to date about changes and developments across the care and support sector at both a local and national level. We are members of the English Community Care Association (ECCA) which is a valuable source of information and we are well represented on provider’s forums and sub groups across the 4 ex Avon local authorities. We make information available to our members through:

  • We celebrate member CQC inspection success via the same newsletter

  • Bi-monthly general meetings to which we invite quality speakers

  • Bi-monthly Talk Shops where you get to share successes and/or live issues in your company with other members and C&SW staff and committee members

  • A newly revised Care and Support West website

  • The annual C&SW Conference

4.     Service discounts
You could save money on food, equipment, furniture, work clothes, gloves and utilities. Capital investment (new boiler systems etc) could attract tax benefits and your insurance premiums could be significantly reduced. Our Commercial Partners offer discounted rates to Care and Support West members and have been selected because of their expertise within the Health and Social Care sector and their ability to provide much needed professional advice across a range of key areas.

5.     Discounted IT support and Design services
We can put you in touch with our preferred Design and IT Specialist. They can equip you with an effective web presence - letting people know who you are, where you are and the service you provide - with their complete BESPOKE web design packages for Care Service Providers. As specialists in a wide variety of visual communication and presentation services including: logos & branding, corporate design, magazines & newsletters, manuals, prospectuses & reports, leaflets & flyers, posters, advertisements and stationery; they can also provide you with complete design solutions, from concept through to finalised project.

6.     Marketing strategies
If you are finding the current climate of local authority cut backs and external cost pressures from suppliers hard and want to explore how best to market your services we are able to spend time with you to help you plan a local marketing strategy, including how best to describe your unique selling points (USPs).

7.     Promoting quality services
Increasingly we are looking to make a range of tools and guidance available to our members to help promote service viability and achieve best practice.

8.     Providing business advice and support
Whether you have a small query or a major concern, membership of Care and Support West provides you with access to the expertise of the Director Board, the Chief Executive Officer and the Development Director. This group has developed a comprehensive understanding of the health and social care sector through running successful businesses for many years. In addition our membership of Care England, the National Skills Academy as well as links with The Local Government Association and Skills for Care enable us to access their support services on your behalf.

10.  Tackling difficult issues
The kind of issues C&SW can help with can include things like:

  • Tricky employment situations such as Disciplinary and Appeals processes

  • Supervision and Appraisal processes

  • Helping to define Competence

  • Commissioning authority pressure to reduce costs

  • Pressure from wages and hotel costs increases

  • Preparation for, or actions following, CQC inspections

  • Staff recruitment and retention

  • Enhancing staff skills set

  • Planning for business development/expansion


begin application

If you register an interest in joining we will add your e-mail to our communications list so that you will get news of events and initiatives, even if you don't join us.

Name *
Main Service User Group *
Tick all that apply
Service Delivery Type *
Select all that apply