Supporting International Care Workers in the UK: What You Need to Know

 

The UK’s adult social care sector relies on the dedication and expertise of international care workers. These professionals play a crucial role in delivering high-quality care to those who need it most. However, some care providers have acted unethically, leading to revoked sponsor licences and leaving many international workers in difficult situations.

If you are an international care worker impacted by your employer losing their sponsorship licence, or if you’re looking for new opportunities in the UK care sector, there is help available.

Download the International Care Worker Support guide from the Department of Health and Social Care.

Regional Support for Care Workers

For those facing job loss due to a revoked sponsor licence, various regional hubs across England provide specialist support, including:

  • Visa and Employment Guidance – Understand your visa rights and explore new sponsorship opportunities.

  • Job Placement Support – Find a reputable care employer who can sponsor your visa.

  • Financial Assistance – Get access to financial aid if you are struggling due to unpaid wages or job loss.

  • Wellbeing Support – Access mental health services, counselling, and peer support to help you navigate this transition.

If you need assistance, it’s crucial to contact your regional support hub with your details, including your current location and former sponsor's name, to receive tailored guidance.

Protecting Yourself from Unethical Practices

If you suspect an employer is acting unethically - whether through unfair pay, exploitative conditions, or threats related to your visa status - there are official channels to report concerns, including:

  • The Home Office for immigration-related violations.

  • The Care Quality Commission (CQC) for workplace safety concerns.

  • The Gangmasters and Labour Abuse Authority (GLAA) for cases of exploitation or unfair labour practices.

Finding New Opportunities in Adult Social Care

Despite these challenges, the UK’s care sector continues to need skilled professionals. If you’re looking for a new employer to sponsor your visa, resources like the Register of Licensed Sponsors (available on Gov.UK) and the National Careers Service can help you connect with reputable care providers.

Know Your Rights & Stay Safe

When searching for a new role, remember:
Verify your employer’s licence – Check they are a registered sponsor.
Get a written contract – Ensure it details your pay, hours, and conditions.
Never pay an agency to find work – This is illegal in the UK.
Avoid job offers that seem too good to be true – They often are.

For more detailed guidance, including contact details for regional support hubs and information on reporting unethical practices, refer to the International Care Worker Support guide from the Department of Health and Social Care.

At Care & Support West, we believe in fair treatment for all care workers. If you need assistance or want to stay informed on key updates in the sector, follow our blog for the latest insights and advice.