CQC on a provider's website

 

The question was asked of CQC about ratings displayed on a provider’s website, as increasingly few providers are doing this. CQC’s response;

 The use of the CQC widget, or an equivalent link from a social care provider’s website to their page / report at CQC. It is generally believed that this is a legal requirement, but many providers do not display this link. Can CQC please confirm what is required and the legal status.

Services that have been rated have a requirement to display the CQC ratings (this includes on the website): https://www.cqc.org.uk/guidance-providers/ratings/display-your-ratings

While we recommend the use of the CQC widget it is not mandatory:

You do not have to use our widget, although we strongly recommend that you do. If you choose not to, your website must still include:

  • the name of your rated service

  • all provider and premises ratings - this information can be on different webpages if you have separate pages for different premises

  • the date the inspection report was published

  • our website address (www.cqc.org.uk)

  • a link to your profile page on our website with the assessment of your performance and ratings

https://www.cqc.org.uk/guidance-providers/ratings/display-your-ratings-online