Helping People in Your Care Access Digital Technologies

Digital inclusion can improve the opportunities, experiences, and outcomes for people accessing care. It enables clients to take better control of their care plan, making informed choices about how to live their lives in a way that suit their needs.

For care services, digital inclusion means better delivery of care. Involving the client in their care plan ensures that decisions are being made from a person-centred approach. Digital inclusion also means that staff can spend less time on administrative tasks and more time looking after the people they care for. Other benefits of digital inclusion include:

Reduction in loneliness and isolation
Client at the centre of care
Easier ways to engage and access other professional services
Business support i.e. e-rostering/analytics
Self-management of longer term conditions